Latvian Digmatix and Croatian DignetSoftware Join Forces for Expanding Strengthened Microsoft Solutions Across Europe

• Digmatix acquires DignetSoftware, expanding its Microsoft solutions expertise across Europe
• Combined teams strengthen retail, manufacturing, and ERP capabilities with in-depth regional knowledge
• Both companies’ clients benefit from enhanced multi-country support, AI, analytics, and localized solutions
• The partnership positions both companies for accelerated growth and unified digital transformation across CEE

This December, Digmatix—the Latvian Microsoft Solutions Partner specializing in retail, manufacturing, finance and trade sectors—acquired DignetSoftware, the Croatian Microsoft Solutions Partner and certified LS Central (formerly LS Retail) implementer with deep expertise in retail, hospitality, and manufacturing solutions, as well as certified localizations.

The Partners in a Nutshell

Digmatix is the Baltics’ leading Microsoft Solutions Partner focused on delivering Dynamics 365 Business Applications, business intelligence, and AI solutions, the Power Platform, and Azure cloud services. Supported by more than 430 certified professionals across the Baltics, Poland, Finland, and the Adriatic region, the company provides comprehensive digital transformation services for retail, manufacturing, finance, and trade organizations, helping businesses across Europe streamline operations, innovate, and achieve sustainable growth through integrated Microsoft technologies.

DignetSoftware is a Microsoft Solutions Partner and certified LS Central implementation facilitator headquartered in Zagreb, Croatia, with additional offices in Bosnia, Serbia, and Germany. The company brings extensive experience in delivering ERP and commerce solutions for retail, hospitality, and manufacturing industries, supported by certified localizations for Microsoft Dynamics 365 Business Central across the Adriatic region. With more than twenty years of industry expertise, DignetSoftware has built a powerful reputation for tailored, reliable solutions.

Continuity, Stability, and Immediate Benefits for Clients

As per the acquisition agreement, DignetSoftware remains under the leadership of its current shareholders and management team, ensuring continuity in strategic direction. Both companies emphasize that client relationships, active projects, and day-to-day operations will continue smoothly without interruption during the transition. As a member of the Digmatix group, the company now offers clients expanded capabilities, deeper expertise, and a wider international reach.

Nermin Montel, CEO at DignetSoftware

According to DignetSoftware’s CEO Nermin Montel, the positive upgrades include enhanced support thanks to Digmatix’ larger pool of experts, stronger capabilities for multi-country implementations, and a much broader range of services spanning advanced AI, analytics, and additional industry solutions. Clients gain access to more professional resources, deeper knowledge, and exciting new opportunities – all from the same trusted partner they already know. Overall, this is expected to lead to greater scalability, faster innovation in retail and ERP solutions.

DignetSoftware needed a larger talent pool, advanced management frameworks, and scalable processes to accelerate our growth and better serve international clients. For these purposes, Digmatix was the clear standout with their proven leadership in Microsoft Business Applications across the Baltics and Poland, shared passion for Dynamics 365 and retail solutions, and full commitment to preserving DignetSoftware team’s leadership and autonomy.

‘We’ve built a strong brand and market leadership in our region, but being the biggest fish in a small pond has limits. International work has shown us the power of thinking globally. To become a true European leader, we needed a group with Europe-wide scale and vision.

Just as Digmatix sees huge value in us, we see massive potential in joining their structured, innovative team,’ Mr Montel states.

Strengthening Capabilities and Accelerating Value Creation Through Expertise

For Digmatix, in turn, this acquisition significantly enhances the company’s ability to innovate in the retail and commerce sectors. DignetSoftware brings along its in-depth specialized expertise in the LS Central platform, including all its verticals such as retail, hospitality, and manufacturing solutions. They are also a certified localization partner for Microsoft Dynamics 365 Business Central in the Adriatic region (Croatia, Slovenia, Bosnia and Herzegovina, Serbia, and Montenegro), with a certified localization solution.

Building this level of localized expertise and certified add-ons organically would take Digmatix many years and substantial investment. By combining DignetSoftware’s 30 specialists’ knowledge in trade, manufacturing, and multi-country implementations with Dignet’s larger team’s capabilities, the joint company can now develop more unified, high-value retail solutions faster — e.g. enhanced multi-country rollouts and integrated commerce offerings — that deliver greater efficiency and innovation for clients across Europe.

Challenges That Build Strength

‘Scaling cross-border ERP and retail solutions often involves navigating diverse local regulations, fiscal requirements, language barriers, and varying compliance standards — particularly in fragmented markets like the Balkans and CEE. Multi-country projects also require coordinating talent across borders while maintaining consistent delivery quality. The combined organization addresses these better through DignetSoftware’s proven localizations and regional experience, paired with our established management frameworks, operational processes, and access to a broader talent pool of over 430 certified professionals. This enables smoother multi-country rollouts, reduced compliance risks, and stronger support for international clients, ultimately allowing us to scale projects more efficiently without disruptions,’ Digmatix’ CEO Rinalds Sluckis explains.

Rinalds Sluckis, СEO at Digmatix

Like with any meaningful integration, the partners anticipate facing some initial hurdles — mainly in harmonizing delivery methodologies and project practices due to differences in team sizes and past approaches. However, since the technology stacks are already strongly aligned around Microsoft Dynamics 365 and LS Central, the teams are starting from a solid pre-existing foundation. Potential challenges could involve standardizing documentation, sharing knowledge across geographies, and adapting to Digmatix’s broader processes.

‘People are both our greatest asset and our biggest challenge — in an international setup, expertise varies across cultures, habits, and ways of working. This diversity brings immense value and fresh ideas, but it also adds healthy complexity. We’re approaching it all with enthusiasm and collaboration! Through joint training and phased integration, these hurdles will quickly turn into strengths, leading to even more efficient practices and ultimately delivering greater value to our clients. The opportunities hidden in these challenges are tremendous, and we’re energized to seize them!’ Mr Montel firmly believes.

Unlocking Access to Global Opportunities

Sizable opportunities for DignetSoftware come from tapping into Digmatix’s strong presence in the Baltics, Poland, and beyond, allowing for chasing larger international clients and multi-country projects that were previously out of reach. Seeing how global clients apparently prioritize partners with proven expertise, ample resources, and real scale, DignetSoftware stuck to building strong relationships with clients who believed in a smaller, agile company.

‘From a risk perspective, however, our size has sometimes held us back — big international firms hesitate to bet on smaller partners. As part of Digmatix, that barrier disappears,’ Mr Montel tells ITKeyMedia.

This way, the partners expect DignetSoftware to supercharge Digmatix’s offerings with the biggest impact coming from certified localizations for Dynamics 365 Business Central across the Adriatic region, full expertise in all LS Central verticals, and a proven track record in retail, hospitality, and manufacturing ERP projects. Over the years, DignetSoftware meticulously built in-depth know-how through international projects — from LS Retail implementations to niche verticals in oil, construction, and healthcare.

These specialized skills in localized compliance, commerce solutions, and regional rollouts are adding tangible depth, particularly for unified retail solutions and clients expanding into Southern Europe.This unique expertise sharpens the group’s competitive edge across trade sectors.

The teams expect this broader footprint to fuel rapid growth in commerce and manufacturing across CEE and the whole continent, delivering comprehensive end-to-end solutions to clients in many more countries.

Measuring Success and Positioning for the Next Wave of Digital Transformation

To monitor the achievement of strategic goals over the next few years, Digmatix and DignetSoftware will track a combination of financial, operational, and strategic metrics. Key ones include combined revenue growth (targeting contributions from expanded retail and manufacturing projects), cross-selling success (e.g., percentage of DignetSoftware clients adopting broader Digmatix services), client retention and satisfaction scores (via NPS surveys), successful multi-country project deliveries, and talent integration (e.g., retention rates and joint team contributions). Naturally, the team will also monitor market share gains in CEE retail sectors and the number of new localized solutions or innovations launched jointly over the next 3-5 years.

‘The CEE market for Microsoft Business Applications will likely see increased consolidation among partners, greater demand for cloud-based Dynamics 365 solutions driven by digital transformation, and intensifying focus on industry-specific verticals like retail and manufacturing amid economic growth in the region. Competition will rise from both global players and local specialists, with emphasis on localization, AI integration, and multi-country capabilities. This acquisition positions Digmatix as a stronger regional leader by expanding our footprint into the Adriatic and Balkans, deepening our retail expertise through LS Central, and creating a more comprehensive offering for cross-border clients. It uniquely equips us to capture growing opportunities in commerce and trade sectors, solidifying our role as the go-to partner for unified Microsoft solutions in CEE,’ Mr Sluckis concludes.

Together, Digmatix and DignetSoftware give rise to a stronger, more resilient platform for delivering complex, localized, and cross-border Microsoft solutions across Europe. The acquisition not only accelerates innovation in retail, commerce, and ERP but also removes—for both partners—traditional scale and localization barriers that often slow international growth. By combining deep regional expertise with continental reach, the partnership marks a significant step toward shaping the next generation of unified, industry-focused digital transformation in CEE and beyond.

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